Damlips Privacy Policy: Protecting Your Personal Information

Welcome to damlips. Your privacy is critically important to us. This Privacy Policy document outlines the types of personal information that is received and collected by damlips and how it is used. It applies to all visitors, users, and others who access or use the damlips service ("Users").

By using our website and services, you consent to the data practices described in this policy. If you do not agree with any part of this policy, please discontinue your use of our services immediately.

We collect several different types of information for various purposes to provide and improve our service to you. This includes:

• Personal Identification Information: When you create an account, we collect your name, email address, date of birth, gender, and location (city/region).
• Profile Information: Information you voluntarily provide on your profile, such as biography, interests, preferences, and photos.
• Technical & Usage Data: We automatically collect information about your device and how you interact with our platform. This includes your IP address, browser type and version, time zone, operating system, device identifiers, pages visited, clickstream data, and the dates/times of your visits.
• Communication Data: If you contact us via email or our support system, we collect the content of your messages and our responses.
• Payment Information: For premium services, our secure payment processors collect billing information (like credit card details). We do not store full payment card numbers on our servers.

We use the collected data for various purposes, always with a lawful basis for processing:

• To create, manage, and secure your user account.
• To provide, operate, and maintain our dating platform and its core features (matching, messaging, etc.).
• To personalize your experience by showing you relevant profiles and content.
• To communicate with you, including sending service-related announcements, security alerts, and support messages.
• To improve, test, and monitor the effectiveness of our website and services.
• To prevent, detect, and investigate fraud, security breaches, and other prohibited or illegal activities.
• To comply with legal obligations and enforce our Terms of Service.

We do not use automated decision-making, including profiling, that produces legal effects concerning you or similarly significantly affects you.

We do not sell, rent, or trade your personal data to third parties for their marketing purposes. We may share your information only in the following specific situations:

• Service Providers: We employ trusted third-party companies to facilitate our service (e.g., cloud hosting, payment processing, email delivery, analytics). These providers have access to your data only to perform specific tasks on our behalf and are contractually obligated not to disclose or use it for other purposes.
• Legal Requirements: We may disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be transferred as a business asset.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

The security of your data is paramount. We implement a variety of administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS protocols.
• Secure storage of data on servers with restricted access.
• Regular security assessments and penetration testing.
• Internal data access controls and audit logging.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but promise to respond promptly to any suspected data breach and comply with applicable laws regarding breach notification.

Depending on your location, you may have certain rights regarding your personal data. We will respect and facilitate the exercise of these rights, which may include:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete data.
• Right to Erasure (Right to be Forgotten): You can request deletion of your personal data, subject to certain legal exceptions.
• Right to Restrict Processing: You can request we temporarily or permanently stop processing all or some of your personal data.
• Right to Data Portability: You can request a structured, commonly used, machine-readable copy of your data to transfer to another service.
• Right to Object: You can object to our processing of your personal data.

To exercise any of these rights, please contact us using the information in the "Contact Information" section below. We may need to verify your identity before processing your request.

We use cookies and similar tracking technologies to track activity on our service and hold certain information to enhance your experience.

What are cookies? Cookies are small data files placed on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device for a set period).

How we use cookies:

• Essential Cookies: Necessary for the website to function (e.g., login session).
• Preference Cookies: Remember your settings and preferences.
• Analytics Cookies: Help us understand how visitors interact with the website, providing information about page visits, bounce rate, traffic source, etc.
• Advertising Cookies: Used to deliver relevant advertisements and track campaign performance.

Managing Cookies: Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept essential cookies, you may not be able to use some portions of our service. For more detailed control, you can manage your cookie preferences via our Cookie Settings tool, accessible from the website footer.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

We will also provide a more prominent notice (such as an email notification or a banner on our service) for significant changes. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:

Email: [email protected]

Mailing Address:
Data Protection Officer
damlips Privacy Team
123 Connection Plaza, Suite 450
San Francisco, CA 94107
United States

We aim to respond to all legitimate inquiries within 30 days.